Sales
Sales
INBOUND & OUTBOUND TELEMARKETING SERVICES
We understand how important it is to feel confident and worry free when it comes to the service we provide. Our dedicated staff invests the time and energy necessary to be well prepared for any unique requests or special concerns our clients may have. Effective sales strategies help in generating more leads, add value to your brand and spike revenue. Create more sales oriented branding with Call Source Bpo Pvt Ltd.
INBOUND & OUTBOUND TELEMARKETING SERVICES
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Time to scale your sales or Inbound / Outbound customer support?
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Are you frustrated by poor performance of your internal staff?
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Do you need to offer 24/7 call center services?
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Are you tired of your current unproductive agency?
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Ready to focus on your core business – instead of your internal support operations?
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Are you looking for high quality outbound sales for your company?
Then, hiring Call Source Pvt Ltd Outbound & Inbound Call Center will be the perfect solution!
Starting your search for the perfect Inbound & Outbound call center can feel like an overwhelming task. No wonder — there are over 5,000 call center agencies around the world. Selecting the best Inbound & Outbound call center for your business can be difficult and confusing. That is precisely why Call Source Pvt Ltd exists! Our analysis will be based on your requirements for experience, languages, locations, capacity and budget.
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Our Inbound & Outbound call centers will work directly with you and become an extension of your business. Start outsourcing today with Call Source Pvt Ltd!
We offer inbound and outbound telesales services, performed by highly skilled and qualified employees with in-depth knowledge and excellent language proficiency. The uniqueness of our telemarketing services is based on highly demanding recruitment requirements as well as a highly specific IT infrastructure and workstation set-up. All of our telemarketers are required to have excellent communication skills and past experience in telemarketing. Furthermore, because telemarketing is a service that requires complete language control, all of our telemarketers are also required to be native speakers of the language they are working in. With regards to the infrastructure, our telemarketing teams use a special software to mask the caller ID and replace it with a specific phone number from the region that an outbound call is made to. This approach helps increase our telesales conversion rates, as it significantly reduces the likelihood that a call is rejected or a sales pitch dismayed due to the fact that it is coming from abroad.
Quality Monitoring
With regards to quality monitoring, all incoming and outgoing calls are recorded and stored in a secure database, so that they can be reviewed and analyzed in order to assess the quality and accuracy of the information provided as well as the sales tactics employed by our telemarketers. Depending on the agreement with the client, we can either assign a special quality monitoring team that reviews these calls, or they can be sent off to be reviewed by the client.
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100% call Recording
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Specialized call monitoring system
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Real-time reporting for custom call center projects